Yes of course, you can select to Click and collect your order instead of delivery at checkout.
Collection is from our retail premises between 9:00am-6:00pm monday to friday at:
Order Uniform UK Ltd, unit 3 caerbont, Abercrave, Swansea, SA9 1SW
We will email you when your order is ready for collection.
We accept the following payment methods:
Debit or Credit card
Paypal
BACS
Credit Account ( Subject to credit checks and approval )
Cash in store
Yes, a setup charge is a one time fee in order to digitise your design ready for embroidery or print. Currently £9+vat per design
Once you have paid the setup charge for your customisation, you will only be charged the garment and application fees for any future orders unless the logo is changed or altered.
Before placing your order, please be careful to check product size information.
As we supply garments from a wide variety of manufacturers there is no such thing as a standard size. A medium item from Uneek maybe a different size to a medium by Helly Hansen.
Every product has a size guide next to the sizes for the item, which shows the specific sizes for that item.
The maximum print area is 30cm wide by 40cm high.
All design sizes are specified by their width, with the height set proportionally to the width.
The recommended sizes are as follows: (All sizes are Approx)
Left Chest/Right chest
80-120mmCentre Back/Centre Chest
200-300mmLeft/Right Sleeve
80-100mmTop Chest/Top Back/Bottom Back
150-300mmFront of hat/cap
100mmPlease note, the recommended sizes are a general guide and not all logos can be made to the maximum size. When choosing a position, please take into account the design, and how it would look. Please contact us if you would like any help. Please note that not all small text and shading can be embroidered, if there is a problem with your logo we will contact you.
GSM stands for Grams per Square Meter and is how the thickness of a garment is measured.
The higher the GSM number, the thicker the fabric.
We want your garments to stay looking good wash after wash. To ensure they keep you looking your best, we recommend you follow our easy wash care guide below.
The manufacturers wash care label, does not take your personalised design into account:
- Before washing, undo buttons, close zips and check pockets for loose or sharp objects
- Wash at 30°
- Wash inside out
- Do not bleach
- Wash with similar colours
- Wash with similar textured garments
- To avoid excess friction, do not overload your washing machine
- Do not leave in a wet environment
- Do not tumble dry
- Lay flat to dry to avoid shrinking
- Do not dry clean. Chemicals used in dry cleaning can damage the print on your garment
- Never iron over the imprint
- Iron on the reverse side using the lowest heat setting
- For best results wash before use
- NB: Embroidery ring marks are a normal part of production. Whilst we endeavour to remove them, please note they come out in the first wash
We expect the customisation to last the lifetime of the garment if this wash care guide is adhered to.
Ideally, the image should be created at 300 dpi.
The general rule is that if your image appears pixelated or blurry as you view it on the screen, then it will be the same, or slightly worse, once printed.
This is because our machines are so sophisticated that they pick up every detail.
Not sure on your artwork quality? Don’t worry, our expert artworkers review every order and we will contact you if we don’t think we can get a great result with your upload.
This is backing, it is used to stabilise the item during the embroidery process.
Just give our friendly customer service team a call on 01639 730999 or email us at sales@orderuniform.co.uk
We always do our best to personalise your garments, in the unlikely circumstance that you aren’t completely satisfied with your garments, please contact us, and we will do our best to rectify the situation. If the garments are personalised, we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 30 days of receipt for investigation.
Please be aware The Distance Selling Regulations Act of 2000 does not apply to ‘personalised goods or goods made to a consumer’s specification’.
We are not able to replace personalised garments due to them being the wrong size as we there is a sizing guide on all items.
As we supply garments from different manufacturers there is no such thing as a standard size, for example a medium produced by Fruit of the Loom may differ to a medium by Gildan.
We strive for 100% Customer Satisfaction however if you are not completely happy then please contact us so we can look into this for you.
In order for us to investigate any issues further and to ensure your issue is resolved properly, we request you to provide us with a picture of the areas you are unhappy with.
Please email: sales@orderuniform.co.uk
Or
Call us on: 01639 730999
We have no minimum order so you are welcome to purchase any of our items as single quantities, in order to test the quality, fabric and size before purchasing a larger order.
We can print or embroider your designs onto your garments but the buyer take full responsability for all damages or errors on the garments.
General
We accept the following payment methods:
Debit or Credit card
Paypal
BACS
Credit Account ( Subject to credit checks and approval )
Cash in store
Yes, a setup charge is a one time fee in order to digitise your design ready for embroidery or print. Currently £9+vat per design
Once you have paid the setup charge for your customisation, you will only be charged the garment and application fees for any future orders unless the logo is changed or altered.
Before placing your order, please be careful to check product size information.
As we supply garments from a wide variety of manufacturers there is no such thing as a standard size. A medium item from Uneek maybe a different size to a medium by Helly Hansen.
Every product has a size guide next to the sizes for the item, which shows the specific sizes for that item.
The maximum print area is 30cm wide by 40cm high.
All design sizes are specified by their width, with the height set proportionally to the width.
The recommended sizes are as follows: (All sizes are Approx)
Left Chest/Right chest
80-120mmCentre Back/Centre Chest
200-300mmLeft/Right Sleeve
80-100mmTop Chest/Top Back/Bottom Back
150-300mmFront of hat/cap
100mmPlease note, the recommended sizes are a general guide and not all logos can be made to the maximum size. When choosing a position, please take into account the design, and how it would look. Please contact us if you would like any help. Please note that not all small text and shading can be embroidered, if there is a problem with your logo we will contact you.
GSM stands for Grams per Square Meter and is how the thickness of a garment is measured.
The higher the GSM number, the thicker the fabric.
Ideally, the image should be created at 300 dpi.
The general rule is that if your image appears pixelated or blurry as you view it on the screen, then it will be the same, or slightly worse, once printed.
This is because our machines are so sophisticated that they pick up every detail.
Not sure on your artwork quality? Don’t worry, our expert artworkers review every order and we will contact you if we don’t think we can get a great result with your upload.
This is backing, it is used to stabilise the item during the embroidery process.
Just give our friendly customer service team a call on 01639 730999 or email us at sales@orderuniform.co.uk
We strive for 100% Customer Satisfaction however if you are not completely happy then please contact us so we can look into this for you.
In order for us to investigate any issues further and to ensure your issue is resolved properly, we request you to provide us with a picture of the areas you are unhappy with.
Please email: sales@orderuniform.co.uk
Or
Call us on: 01639 730999
We have no minimum order so you are welcome to purchase any of our items as single quantities, in order to test the quality, fabric and size before purchasing a larger order.
Yes of course, you can select to Click and collect your order instead of delivery at checkout.
Collection is from our retail premises between 9:00am-6:00pm monday to friday at:
Order Uniform UK Ltd, unit 3 caerbont, Abercrave, Swansea, SA9 1SW
We will email you when your order is ready for collection.
We want your garments to stay looking good wash after wash. To ensure they keep you looking your best, we recommend you follow our easy wash care guide below.
The manufacturers wash care label, does not take your personalised design into account:
- Before washing, undo buttons, close zips and check pockets for loose or sharp objects
- Wash at 30°
- Wash inside out
- Do not bleach
- Wash with similar colours
- Wash with similar textured garments
- To avoid excess friction, do not overload your washing machine
- Do not leave in a wet environment
- Do not tumble dry
- Lay flat to dry to avoid shrinking
- Do not dry clean. Chemicals used in dry cleaning can damage the print on your garment
- Never iron over the imprint
- Iron on the reverse side using the lowest heat setting
- For best results wash before use
- NB: Embroidery ring marks are a normal part of production. Whilst we endeavour to remove them, please note they come out in the first wash
We expect the customisation to last the lifetime of the garment if this wash care guide is adhered to.
We can print or embroider your designs onto your garments but the buyer take full responsability for all damages or errors on the garments.
Delivery
We always do our best to personalise your garments, in the unlikely circumstance that you aren’t completely satisfied with your garments, please contact us, and we will do our best to rectify the situation. If the garments are personalised, we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 30 days of receipt for investigation.
Please be aware The Distance Selling Regulations Act of 2000 does not apply to ‘personalised goods or goods made to a consumer’s specification’.
We are not able to replace personalised garments due to them being the wrong size as we there is a sizing guide on all items.
As we supply garments from different manufacturers there is no such thing as a standard size, for example a medium produced by Fruit of the Loom may differ to a medium by Gildan.
Can’t find what you’re looking for?
With over 15,000 products in stock, our specialist team are here to help you find what you’re looking for.